Visibility. Automation. Savings.
LCI was using a TMS from a top 5 US broker, forwarder and carrier based in MN not built or designed to uniquely support LTL in addition to truckload. LTL and truckload were treated the same because the 3PL’s TMS platform was using routing guide rules not specific to customers, capacity or commitments.
Because the TMS wasn’t able to capture the right dimensions, class, or NMFC code data, they weren’t getting the best pricing. Due to the constraints of their rule-based system, LCI was forced to keep all warehouses stocked at high levels because they lacked visibility into production, warehouse, and distribution.