CASE STUDY

Increased visibility, speed and control drives success

 

THE CHALLENGE

Rytec, a leading industrial door manufacturer, faces unique challenges in shipping due to the oversized dimensions and weight of their products. Their broker was manually sourcing trucks and scheduling deliveries and pickups via phone and email. As a result, Rytec’s options were limited to only the carriers within their broker’s network. Additionally, Rytec lacked visibility into carrier performance, continually incurred additional charges from carriers (detention, reclass and reweigh fees) and lacked automation in executing shipments to the expectations of their customers. Dissatisfied with the service and technology limitations they were receiving from their 3PL provider, Rytec began searching for an alternative solution that would allow them to have a competitive edge in the marketplace in a period of escalating freight costs.

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